Electrical power Options Supplier Samanga gives comprehensive solar solutions to consumers in Uganda and Kenya, including every thing from photo voltaic panels to inverters. Now we have set up a robust shopper foundation that spans governing administration agencies, private enterprises, and standard shoppers.

SolarWinds methods are rooted in our deep relationship to our person foundation within the THWACK® online Local community. A lot more than 200,000 users are here to unravel troubles, share technological innovation and best methods, and straight add to our product or service improvement process.

We examined dozens of responses from genuine users of Samanage and found out 3 consistent constructive issues shoppers like relating to this service. A single is its person-helpful UI. “Its consumer portal is intuitive and easy sufficient for finish people,” claimed Mike, a junior IT administrator from an organization that uses Samanage on typical foundation.

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mcam about 5 a long time ago +3 They are two wholly diverse items that have various user marketplaces. WHD is a comparatively straightforward helpdesk or ticketing method with asset management SWSD is a complete suite ITSM products with…

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You will find a “good” pop-up in just the employee services portal that car-suggests the most beneficial corresponding information base posts and repair catalog things check here related to the search term(s) typed within the look for bar.

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SWSD includes a configurable Personnel Support Portal, allowing staff members to produce their company requests, open and observe their tickets, and discover brief answers with the knowledge base. The portal’s feel and appear might be customized to the branding needs, and

This certificate is granted to products that give especially superior standard of consumer encounter. We evaluated how straightforward it's to start out making use of Samanage and how perfectly-intended its interface and functions are to aid the get the job done method. After some time invested dealing with the computer software we discovered their interface pretty effortless to comprehend.

“Agents can certainly track tickets and communications about incidents,” he claimed. Junior administrators are often for the forefront to receive direct issues from customers, so we considered this comment is stating a good deal about the application.

Next, he pointed out that Samanage permits you to oversee the whole asset lifecycle. Additionally you get vital information past the specs from the asset. “The agent then studies back again each day to Samanage with knowledge points of interest concerning the asset’s efficiency, location and various crucial aspects.”

SolarWinds was founded by IT pros solving intricate complications in the simplest way, and Now we have carried that spirit forward due to the fact 1999. We consider pride in relentlessly listening to our shoppers to create a deeper comprehension of the challenges they confront.